Live Trainings & Webinars
Setting Your Business Processes Up for Success in 2022
- This webinar is now available on-demand.
- Duration: Approximately one hour
- CEUs: 1 CEU for CCPDT, IAABC and KPA
As we rapidly approach the close of 2021, it’s a good time to reflect on our business performance over the past year. As with most other professionals in this new COVID world, pet care professionals experienced a time of rapid highs and lows, particularly in the area of utilizing online tools to better serve their clients. Planning for 2022 should involve a review of one’s current business processes to improve efficiency and minimize time spent on administrative tasks. It’s also important to review the client experience, from first inquiry to acquisition and onboarding.
Join Chinwe Onyeagoro, CEO of PocketSuite and Mychelle Garrigan, Hippocampus Online Mage, for a discussion of how trainers, behavior consultants, pet sitters and other pet care professionals can utilize online technology to improve both their own work/life balance and their marketing through improved client acquisition and retention.
Chinwe Onyeagoro
Chinwe is the co-founder and CEO of PocketSuite. After graduating from Harvard, Chinwe worked as a management consultant at McKinsey providing strategic advice to Fortune 1000 companies. She came to the realization that her passion was not in helping multi-billion dollar businesses increase market share, but in helping solo operators and micro businesses succeed. Her initial focus was working with small business owners to access growth capital through a network of 300+ lenders.
After raising over $150MM in capital for small businesses, Chinwe recognized that more than loans most service professionals just needed a simpler way to get booked and paid on a recurring basis by their clients. These professionals were either using too many single purpose apps or just pen and paper, spending countless hours trying to find, convert, and follow-up with clients.
By combining insight into the operations of successful service professionals with an understanding of the power of technology to automate any business workflow, Chinwe has gained recognition as a thought leader in helping small businesses succeed. PocketSuite is an all-in-one mobile and desktop app that helps any service professional with clients manage scheduling, invoicing, payment processing, contracts and text-based client communication.
